Omni

Channel

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Sales & Leads

The integrated sales and leads solution supports all classical processes from the initial lead reception and qualification, followed by an automated workflow that controls the activities of all parties involved in the process.

Each sales person has a personalized dashboard that displays all the activities, status of leads and pipeline.

 

Key features of the sales and leads solution:

  • Importer – Dealers Relationship

  • Pre-defined flow

  • Configurator based Orders

  • Test vehicles calendars

  • Integrated reporting

Digital Presence

The digital presence solution provides the integrated coverage for all forms of digital communication with the customer.

The solution includes website management with an hierarchal importer / dealer business logic and a full CMS tool.

The solution is “Google friendly” and is integrated with Google analytics.

Support for mobile apps is part of the solution with “responsive” technology.

Each lead and customer is directed to its own micro site with a personalized account

Full integration to social networks is part of the solution.

The solution supports the sales process from the initial inquiry to placing an order with an on line vehicle configuration.

Key features of the digital presence solution:

  • Multilingual support

  • Responsive design – consistent site appearance in any device

  • SEO-friendly structure

  • Native integration with Google Analytics

  • Live Chat widget

  • My account – micro site for customers and leads

  • Marketing Campaign management

  • LinkedIn - White Circle

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